Fathom vs Fireflies
Fathom vs Fireflies: Fathom is cheaper and simpler, with a genuinely unlimited free tier for basic recording. Fireflies is the stronger tool for searching across a large archive of past calls and syncing that data into a CRM. The right choice depends mainly on whether you need a shared, searchable team repository with CRM pipelines, or just fast, no-cost notes for yourself.
Feature Comparison
| Feature | Fathom | Fireflies |
|---|---|---|
| Bot joins the call as a visible participant | Optional, bot-free modes available | ✓ |
| Free tier | Unlimited recordings, basic features | Unlimited transcription, 400 min storage |
| Primary paid audience | Individual sales reps | Sales teams & orgs |
| CRM sync (Salesforce, HubSpot) | ✓ | ✓ |
| Team-wide searchable call library | Basic | Strong |
| Pricing model | Free tier, then per-user tiers | Per-seat, tiered |
| Video recording | ✓ | Pro tier and above |
| Mobile app | iOS | iOS and Android |
| Multi-language support | Limited | Broad |
| Export formats | Transcript, summary, clips | Transcript, summary, CRM push |
When to choose Fathom
Choose Fathom if you are an individual seller or a small team that wants unlimited basic recording without paying anything up front, and your main need is a transcript plus a sales-oriented summary for your own calls. Fathom's free tier has no artificial time limit, which makes it a low-risk starting point if you are not sure yet how much you will actually use an AI notetaker. It is also simpler to set up — there is less configuration and fewer team-admin settings to think about, which suits someone who wants to start recording today without involving IT or a manager.
When to choose Fireflies
Choose Fireflies if you are evaluating this for a team, not just yourself, and you need a shared, searchable library that multiple people can pull from — sales managers reviewing rep calls, onboarding new hires by having them listen to past demos, or building a searchable knowledge base of customer conversations. Fireflies' CRM integrations are more mature for automatically pushing structured data into Salesforce or HubSpot without manual steps, and it offers apps for both iOS and Android where Fathom's mobile coverage is iOS only.
Frequently Asked Questions
Is Fathom or Fireflies better for sales teams?
Both are built primarily for sales. Fathom is the better starting point for an individual rep or small team that wants unlimited free recording without commitment. Fireflies is the stronger choice for a larger sales org that needs a shared, searchable call library and mature CRM sync across the whole team, and is willing to pay per seat for that.
Does Fathom or Fireflies have a bot that joins the meeting?
Fireflies records through a bot named Fred that joins the call as a visible participant. Fathom offers a choice per meeting: a bot, a bot-free audio capture through its desktop app, or a transcript-only mode with no bot. Fathom's bot-free capture launched on Mac ahead of Windows, so availability depends on your platform.
Which is cheaper, Fathom or Fireflies?
Fathom's free tier is more generous on recordings — unlimited recordings and transcriptions at no cost, whereas Fireflies gives unlimited transcription but caps storage at 400 minutes per team. On paid plans they are close: Fathom Premium is $16 per month billed annually, and Fireflies Pro is $10 per user per month billed annually, with Fireflies scaling per seat for teams.
Does Fireflies integrate with Salesforce and HubSpot?
Yes, and its CRM integrations are one of its most mature features — meeting summaries, action items, and call data can sync automatically into Salesforce or HubSpot without manual entry. Fathom also offers CRM integrations, but Fireflies' implementation is generally considered deeper for complex sales pipelines.
Can I search across past meetings in Fathom or Fireflies?
Fireflies is built with a searchable call library as a core feature, useful for teams reviewing calls across many reps and months. Fathom offers search within your own recordings but is less oriented around a shared, cross-team searchable archive.
Does Fathom or Fireflies have a mobile app?
Both do, with different coverage. Fireflies offers native apps for iOS and Android. Fathom offers an iOS app for capturing in-person meetings and reviewing summaries, alongside desktop apps for Windows and Mac.
Where MeetWave Fits In
Fireflies always records through a named participant everyone can see. Fathom has added bot-free capture modes, though they rolled out on Mac ahead of Windows. If avoiding a bot entirely is the thing you are trying to solve, MeetWave only records system audio, with no bot to configure, and generates role-specific summaries rather than sales-focused ones. It runs on Windows only, with no mobile app or CRM sync.