Comparison
Fathom vs Fireflies
Fathom vs Fireflies: Fathom is cheaper and simpler, with a genuinely unlimited free tier for basic recording. Fireflies is the stronger tool for searching across a large archive of past calls and syncing that data into a CRM. The right choice depends mainly on whether you need a shared, searchable team repository with CRM pipelines, or just fast, no-cost notes for yourself.
Updated 25 Sep 2026
Feature Comparison
| Fathom | Fireflies | |
|---|---|---|
| Bot joins the call as a visible participant | Optional on Mac (bot-free beta); bot on Windows | Zoom and Teams; Google Meet in Chrome can use its bot-free extension |
| Free tier | Unlimited recordings, basic features | Unlimited transcription, 400 min storage |
| Primary paid audience | Individual sales reps | Sales teams & orgs |
| CRM sync (Salesforce, HubSpot) | Yes | Yes |
| Team-wide searchable call library | Basic | Strong |
| Pricing model | Free tier, then per-user tiers | Per-seat, tiered |
| Video recording | Yes | Pro tier and above |
| Mobile app | iOS app announced, not yet available | iOS and Android |
| Multi-language support | Limited | Broad |
| Export formats | Transcript, summary, clips | Transcript, summary, CRM push |
Which one fits you
When to choose Fathom
Choose Fathom if you are an individual seller or a small team that wants unlimited basic recording without paying anything up front, and your main need is a transcript plus a sales-oriented summary for your own calls. Fathom's free tier has no artificial time limit, which makes it a low-risk starting point if you are not sure yet how much you will actually use an AI notetaker. It is also simpler to set up — there is less configuration and fewer team-admin settings to think about, which suits someone who wants to start recording today without involving IT or a manager.
When to choose Fireflies
Choose Fireflies if you are evaluating this for a team, not just yourself, and you need a shared, searchable library that multiple people can pull from — sales managers reviewing rep calls, onboarding new hires by having them listen to past demos, or building a searchable knowledge base of customer conversations. Fireflies' CRM integrations are more mature for automatically pushing structured data into Salesforce or HubSpot without manual steps, and it offers apps for both iOS and Android; Fathom has no mobile app yet (an iOS app is announced but not yet available).
Frequently Asked Questions
Both are built primarily for sales. Fathom is the better starting point for an individual rep or small team that wants unlimited free recording without commitment. Fireflies is the stronger choice for a larger sales org that needs a shared, searchable call library and mature CRM sync across the whole team, and is willing to pay per seat for that.
Both do. Fireflies records Zoom and Teams through its bot, Fireflies AI Notetaker (often nicknamed "Fred"), and Google Meet in Chrome through a bot-free extension. Fathom lets you choose per meeting on Mac between a bot, bot-free capture through its desktop app, or a transcript-only mode; bot-free is a Mac-only beta, and on Windows Fathom records through its bot (checked 25 Sep 2026).
Fathom's free tier is more generous on recordings — unlimited recordings and transcriptions at no cost, whereas Fireflies gives unlimited transcription but caps storage at 400 minutes per team. Fathom is priced per individual account; Fireflies is priced per seat, so it scales with team size — see each vendor's pricing page for its current annual and monthly figures.
Yes, and its CRM integrations are one of its most mature features — meeting summaries, action items, and call data can sync automatically into Salesforce or HubSpot without manual entry. Fathom also offers CRM integrations, but Fireflies' implementation is generally considered deeper for complex sales pipelines.
Fireflies is built with a searchable call library as a core feature, useful for teams reviewing calls across many reps and months. Fathom offers search within your own recordings but is less oriented around a shared, cross-team searchable archive.
Fireflies does; Fathom does not yet. Fireflies offers native apps for iOS and Android. Fathom has announced an iOS app, described as "almost here," but it is not yet available; its desktop app runs on Mac, with a Windows version announced (checked 25 Sep 2026).
Where MeetWave Fits In
Fireflies records through a named bot for Zoom and Teams calls, with a bot-free Chrome extension limited to Google Meet in Chrome. Fathom's bot-free capture is Mac-only and in beta; on Windows it still records through its bot. If avoiding a bot entirely is what you are after, MeetWave only records system audio, with no bot to configure on any platform, and generates role-specific summaries rather than sales-focused ones. Its desktop app runs on Windows and its Chrome extension records web calls on any OS; there is no mobile app or CRM sync.
